Shop 10, Bayside Village Shopping Centre Cnr Jetty & Brighton Roads Glenelg SA 5045
Bayside Pharmacy Practice has been a trusted part of the Shepparton community since 1979. We are open 6 days a week from to be here when you need us the most. You can always speak with a pharmacist at Shepparton Amcal Pharmacy.
At Bayside Pharmacy Practice Our returns policy is in addition to your rights under the Australian Consumer Law, as we want you to be satisfied with your purchase.
Change of Mind
A valid proof of purchase (usually a register receipt or online tax invoice) is required to be provided to receive the refund or exchange. For a change of mind, the item must be returned within 7 days of the purchase day and be eligible for a return.
The item must be:
Unfortunately, due to their nature and use, Scheduled items/medicines (prescribed or over the counter) are not eligible for change of mind returns.
We are unable to provide a return on vitamins, baby formula or therapeutic products.
We will accept returns and provide you with a refund, exchange, or repair where the product is:
In all circumstances, Bayside pharmacy Practice must be notified in writing to refund or cancel an order including a reason why. Refunds will be paid to the originating bank account as soon as practicable. All returns must be returned within 7 days of parcel receipt. Substitutions can be made in certain situations. All requests for exceptional circumstances must be made in writing. A customer who cancels their purchase must do so with 24hrs of placing the order and should contact the store using email admin@baysidepharmacy.com.au.
Where an item is eligible for a refund of this kind, we will refund the price of the item as well as any associated shipping costs to your original payment method. In the event of a refund or exchange due to the item being faulty Bayside Pharmacy Practice may require evidence of the issue and may require you to return the item for assessment before the refund is processed or exchange is finalised, this can be via post or in person to Bayside Pharmacy Practice Glenelg.
Online returned items must be:
Where an item has not been packed securely or is not in a new or re-saleable condition when it arrives at Bayside Pharmacy Practice, the pharmacy is not obligated to provide a refund or credit and the item may be returned to you. We will contact you to advise of the return status.
Incorrect product delivered:
In such a scenario where the product you received is not what you placed an order for contact us within 7 days of parcel receipt, upon looking into the issue will help you with a pre-paid shipping label to return the product. You can then choose to either have the correct product re-delivered at our cost or receive a full refund.
Certain items may be restricted in your country and may be withheld at the border. We are unable to remain across these import requirements for your country and it is your responsibility to ensure that what you order will be able to clear customs.
Further information
If you require further information or assistance with a return, please contact our team at admin@baysidepharmacy.com.au
8.00am - 6.00pm
8.00am - 6.00pm
8.00am - 6.00pm
8.00am - 6.00pm
8.00am - 6.00pm
8.30am - 5.00pm
10.00am - 4.00pm
CLOSED
Monday:
Tuesday:
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Saturday:
Sunday:
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Shop 10, Bayside Village Shopping Centre Cnr Jetty & Brighton Roads Glenelg SA 5045
Shop 10, Bayside Village Shopping Centre Cnr Jetty & Brighton Roads Glenelg SA 5045